Privacy Policy
Last updated: October 2026
ARC44 (“we”, “us”, “our”) is a logo design agency. This policy explains what personal information we collect when you visit arc44.com or start a logo project with us, and how we use it.
Information we collect
- Project details you give us: your name, email address, business name, creative brief, style preferences and any files or references you share through our contact form or by email.
- Payment information: payments are handled by our payment provider. We do not store your full card details.
- Usage data: pages visited, device and browser type, approximate location and referral source, collected through cookies and similar technologies (see our Cookie Policy).
How we use your information
- To understand your brief, design your logo and deliver your final files.
- To reply to enquiries, send project updates and provide support.
- To process payments and keep business records.
- To improve our website and understand how visitors find us.
- To send occasional updates about our services, only where you have agreed. You can unsubscribe at any time.
Who we share it with
We do not sell your personal information. We share it only with service providers who help us run the business, such as our form and CRM provider (HubSpot), payment processors, email and file-sharing tools, and analytics providers. They may only use your data to provide their services to us. We may also disclose information where required by law.
Portfolio use
We may show the finished logo we create for you in our portfolio and marketing. If you would prefer we did not, tell us before delivery and we will not publish it.
Data retention
We keep project files and correspondence for as long as needed to deliver our services, handle any follow-up requests and meet legal and accounting obligations. You can ask us to delete your personal information at any time, subject to those obligations.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us.
Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
International transfers
We work with clients worldwide, so your information may be processed in countries other than your own. Where we do this, we rely on appropriate safeguards offered by our providers.
Children
Our services are intended for businesses and are not directed at children under 16. We do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The “last updated” date above shows when it last changed.
Contact
Questions about this policy? Contact us.